Frequently Asked Questions
We have compiled a list of questions that we are regularly asked by our customers. If you cannot find the information you are looking for or have another questions then please feel free to contact us.
How soon will I get my quote?
Once we have carried out a full survey of your property we will send you a detailed quote within 48 hours.
Are you insured?
Yes. DPR Roofing Leeds are fully covered for public and employers liability.
Is your work guaranteed?
All work is guaranteed. The guarantee length is dependent on the type of work being undertaken and range from 1 year to 10 years. Please ask for more details.
Can we buy equipment from you?
Whilst we provide the roofing materials for work we carry out, we are not a stockists of roofing materials and thus you cannot buy roofing supplies from ourselves and do it yourself.
Do you sub contract your work out?
No all of DPR's team are professionally qualified in all areas of roofing work and therefore we have no need to sub contract. We only sub contract when any additional work requires a specialist professional e.g. electrician etc.
What if the weather is bad on the date of my works?
The safety of our staff and your property is extremely important to DPR and therefore we would postpone any work until a more suitable day.
Do I need to take time off work?
For your initial survey it may be necessary for us to have access to the inside of your property e.g. to look at leak areas. However any external works where access is not required would not need you to be present.
How long will the job take?
Repairs are usually completed within a day and renewals can be a number of days. DPR will provide you with an accurate works completion date after the survey is undertaken.
Can we pay by credit or debit card over the phone?
Yes. We take all forms of payment
When are you open for business?
We are open from 7am to 5.30pm Mon-Friday for office enquiries and 7 days a week for emergency works and general works. We offer 24 hour emergency assistance.
Do you carry out insurance works?
Yes we carry out insurance works for all the major providers.